Item Availability

Who is this article for?
Account owners, or team members with:
Manage sales shifts
View menus
Set permissions in All Apps > Settings > Roles.

Ran out of something? Mark items as unavailable so staff and self-ordering customers can't order them.

Setting availability

Go to All Apps > Sales operation > Item Availability
Select the store
Find the item
Toggle it off

Changes take effect immediately. The item disappears from POS and self-ordering menus until you toggle it back on.

When to use this

Ingredient ran out mid-service
Seasonal item not available today
Equipment issue (e.g., grill is down)

This is temporary and per-store. Different from making an item Inactive in menu settings, which hides it globally.